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Returns & Exchanges
At Chickpea Pasta, we want you to love every bite. If your order arrives damaged or doesn't meet our high quality standards, we offer a hassle-free replacement or refund within 30 days of purchase.
Return Process
- 1.Contact Support
Email our customer care team with your order number and a brief explanation of the issue you encountered with your pasta.
- 2.Provide Documentation
For quality concerns or shipping damage, please attach a clear photo of the product and packaging to help us improve our process.
- 3.Review Process
Our team will review your request within 48 hours to determine if you are eligible for a full refund or a fresh replacement shipment.
- 4.Resolution
Once approved, refunds are processed back to your original payment method, or a tracking number for your replacement box will be sent to your email.